HOW WE'RE PROTECTING OUR SENIORS

Home Care has been designated an essential business! This means that Carefree Home Care will be able to continue to serve our clients as we always have.

Carefree Home Care is taking a very proactive approach to managing the care of our clients and staff during this Coronavirus outbreak. As we make any necessary changes to the delivery of our care to our clients, we are keeping all our caregivers, clients, and their family members informed. Our goal is to mitigate the possibility of exposure to the virus for both the clients and caregivers. We are doing so by staying in compliance with the CDC’s recommendations and the ever-changing state requirements regarding COVID-19 guidelines. Please reference the following information to learn more about what Carefree Home Care is doing in response to the COVID-19 outbreak.

Since March 12, 2020, the Carefree Home Care management team has maintained daily communication with our caregivers regarding COVID-19 via trainings and articles, including:

Hand Washing

  • Wash hands when you first arrive to your client’s home and before you leave for the day. Wash hands frequently throughout your shift, including before and after handling food, before and after sanitizing the home, and before and after performing personal care with your client.

  • Turn on the faucet. Wash hands under warm to hot water for at least 30 seconds with antibacterial soap. Dry hands with a disposable towel and throw into the trash when hands are completely dry. Use another disposable towel to turn the faucet off and throw into the trash.

Coughing and Sneezing

  • Do not cough and sneeze into your hand; cough and sneeze into your elbow. Blow your nose into a tissue if needed. Throw tissue into the trash.

  • Wash your hands after each episode.

Wearing Gloves

  • For clients requiring personal care and more skin-to-skin contact.

  • Wash hands before putting gloves on. Put on gloves. When finished, remove gloves by pulling them inside out off of each hand. Throw into the trash. Wash hands.

Wearing Face Masks

  • Wear your face mask properly. The top of the mask should come across the bridge of your nose, and the bottom of the mask should go under your chin. When worn properly, glasses shouldn’t fog up.

  • Wear anytime you are out in public, whether on the job or in your personal time. Wear when providing personal care to your client.

Social Distancing

  • Avoid unnecessary travel and nonessential gatherings in your personal life.

  • Avoid personal contact with others when out in public and maintain 6 feet from others.

  • Reduce outings with clients to essential appointments only.

Report and Monitor

  • Report to the Carefree Home Care office any symptoms you notice within yourself, your clients, and your family members.

  • Seek medical attention from your local provider or urgent care if symptoms arise.

Cleaning and Sanitizing

  • Clean surfaces and frequently touched items throughout your clients’ homes at the start and end of your shift, as well as any additional necessary times throughout your shift.

  • These items include light switches, doorknobs, faucets, phones, remote controls, etc.

Fun, Healthy Recreational Activity Ideas

  • To help our clients stay active and engaged. These suggestions include virtual museum tours, recipes, books, fun activities, etc.

Regular Reminders for Caregivers

As of April 1, 2020, all caregivers have been prompted to answer the following COVID-19 Caregiver Screening Questionnaire. If the caregiver answers “no” to ALL 4 questions, they may clock into their shift and begin as normal. If the caregiver answers “yes” to ANY of the questions, they will not be permitted to clock into their shift and will be directed to contact our office for further guidance:

  1. Have you or a member of your household been experiencing any symptoms of COVID-19, including fever, cough, or shortness of breath?

  2. Have you or a member of your household been out of the country within the last 14-18 days?

  3. Have you or a member of your household been in close contact with anyone who has been tested, diagnosed, or told by a medical professional they may have COVID-19?

  4. Have you or a member of your household been in close contact with anyone who has traveled overseas or to a high-risk area within the last 14-18 days?

 


 

ADDITIONAL PROTECTION FOR CLIENTS AND CAREGIVERS

Face Masks

  • Carefree Home Care has commissioned washable masks with the same medical grade and FDA compliant filters as used in the N95 masks. These masks have been distributed to all of our caregivers and staff members as of April 3, 2020.

  • Carefree Home Care has put an order in place requiring all of our caregivers and staff members to wear their masks any time they are in public, whether on the job or in their personal time. Caregivers are also required to wear their face masks when providing personal care to their client(s), as the mask is a protection for both the client and the caregivers.

 


ADDITIONAL SERVICES OFFERED

  • Carefree Home Care is offering its management team to pick up and deliver prescriptions, groceries, and anything else our clients may need as a courtesy. These deliveries are left on the clients’ doorsteps to maintain social distancing as much as possible.

  • Carefree Home Care is supplying hard-to-find items such as gloves, masks, baby wipes, paper towels, and toilet paper to our clients who are unable to find these supplies.


 

OBTAINING THE MOST UP-TO-DATE INFORMATION

  • The Carefree Home Care management team frequently attends webinars sponsored by our home care associations, our legal partners, and other pertinent sources to ensure we have the most up to date information and are following all necessary precautions. Any new information we learn is distributed to our caregivers, clients, and their family members via phone calls, front porch visits, and letters.

We want to work together to control the environment as much as possible to reduce exposure and reassure our caregivers, clients, and their family members that we’re doing everything we can to keep us all safe. If you have additional questions regarding COVID-19, please call our office at 714-501-9801 or visit The Centers for Disease Control and Prevention’s website at www.cdc.gov/COVID19.

OUR OFFICE

The Fairbairn Professional Building

850 E Chapman Ave, Ste A

Orange, CA 92866

HOURS

Monday - Friday

8:30am - 5:30pm

We can be reached by phone 24/7!

CONTACT US

Phone: 714.501.9801

eFax: 1.714.246.1464

info@carefreehomecare.net

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Carefree In Home Care for Seniors & Elderly - Serving All Cities of Orange County, California

State of California, Department of Social Services, Home Care Organization Number: 304700143

© 2018 by Carefree Home Care. All Rights Reserved.

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